Network Care

Proactive monitoring and maintenance for the network layer—Internet, firewall, switches, Wi-Fi and VPN. Automated monitoring runs 24/7; engineer review and configuration changes depend on the plan you choose.

Network Care plans

Network Care Essential

Custom Quote

For small businesses.

  • 1 office
  • Up to 15 monitored devices
  • 24/7 automated monitoring
  • Internet availability monitoring
  • Firewall monitoring
  • Switch monitoring
  • Access point monitoring
  • VPN status monitoring
  • Configuration backup
  • Monthly health report
  • Firmware and security notifications

Engineering services billed separately.

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Managed Network Enterprise

Custom Quote

For organizations requiring comprehensive network management and engineering support.

  • Custom monitoring coverage and alerting
  • Multi-site and SD-WAN management
  • Dedicated engineering support
  • Security operations assistance
  • Ongoing architecture and planning guidance
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Not sure which plan fits?

Not sure which plan fits your business? Tell us about your network and we'll recommend the right level of care — no obligation.

Request a Free Consultation

Network Care FAQs

What does Network Care monitor?

Depending on your plan, monitoring can cover Internet availability, firewalls, switches, wireless access points and VPN status, with configuration backup and regular health reports.

Is monitoring really 24/7?

Yes. Automated monitoring runs 24/7 and alerts on availability and health issues. Engineer review and configuration-change allowances depend on the plan you choose.

Are engineering services included?

Essential focuses on monitoring and reporting, with engineering billed separately. Professional adds a monthly engineer review and up to 1 hour of network configuration changes per month. Enterprise is scoped individually.

How are Network Care plans priced?

All plans are custom-quoted based on sites, monitored devices and support level. Tell us about your network and we will recommend the right level of care — no obligation.

What happens after an alert?

Automated monitoring flags availability and health issues. Engineer review, configuration changes and response priority then follow the plan you choose—Essential focuses on monitoring and reporting, while Professional adds monthly engineer review and a configuration-change allowance.

What will we actually receive?

Depending on the plan: monitored Internet/firewall/switch/AP/VPN status, configuration backups, firmware and security notifications, a monthly health report, and engineer review or quarterly health assessment on higher plans.

Let's Build a Better Network

Whether you're opening a new office, fixing slow Wi-Fi, securing remote access, adding backup Internet, or planning a larger network project, we're ready to help.